Contact Us
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Orders will be shipped same or next business day. We have a No Return Policy, please contact us if you are having issues with an order.
Contact Us
About Us
Shopping Information
How do I find a product?
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Can I save products to my wishlist?
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
How do I know if a product is in stock?
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Can I purchase products as a guest?
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
What payment methods do you accept?
We accept all credit/debit cards, Plaid bank payments, and Zelle.
Is my payment information secure?
Yes, your payment information is secure. We use SSL encryption to protect your data.
Can I use a coupon code?
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
What happens if my payment fails?
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order & Returns
What is your return policy?
Due to the nature of research-based products, all sales are final. We do not accept returns, exchanges, refunds, or credit once an order has been processed and shipped.
How do I return an item?
Unfortunately we do not accept returns. Please email us to solve any issues.
